Privacy Policy
Effective Date: 01/10/2025
This Privacy Policy explains how Noetiq Inc. (薩摩亞商諾諦股份有限公司) (hereinafter referred to as "we," "us," or "our") processes your personal data in our capacity as a Data Processor on behalf of your Vehicle Manufacturer/Service Provider (hereinafter referred to as the "OEM" or "Data Controller").
By using the websites, mobile applications ("App"), and connected vehicle services powered by our technology (collectively, the "Service"), you acknowledge that we will process your data according to the OEM's instructions and this policy. For the complete regulations regarding how your data is collected and utilized, please prioritize referring to the Privacy Policy you signed with the OEM.
1. Role Definitions
- Data Controller: The vehicle manufacturer or dealership from whom you purchased your vehicle. The OEM determines the purpose, scope, and method of data collection.
- Data Processor: Noetiq. We are commissioned by the OEM to provide the underlying connected vehicle platform technology, cloud computing, and App operations, processing relevant data solely based on the OEM's instructions.
2. Categories of Data We Process
To execute the services commissioned by the OEM, we may process the following categories of data. The specific data points depend on your agreement with the OEM:
2.1 Account and Identity Data
Information used for account creation and identity verification (e.g., name, contact details, account credentials).
If you log in via third-party platforms such as Google or Line (SSO), we will process the unique identifiers and basic profile information authorized by those platforms.
2.2 Vehicle and Telematics Data
- Vehicle Identification Information: Unique codes (such as VIN) and configuration details used to identify specific vehicles.
- Vehicle Status Information: Data reflecting the real-time operational status, hardware health, and related sensor readings of the vehicle.
- Driving Behavior Data: Dynamic data generated during vehicle operation, including mileage, trip statistics, and driving patterns.
- Location Information: Geographical location data of the vehicle and geofence entry/exit records.
2.3 Device and Application Data
Information regarding the mobile device you use (e.g., model, OS version), App operation records, and technical logs.
3. Purpose of Data Processing
We process your data strictly within the scope authorized by the OEM. The primary purposes include:
- Providing connected vehicle functions (e.g., remote vehicle control via App, checking vehicle status).
- Assisting the OEM in providing customer service and technical support (Noetiq Service Agent).
- Maintaining system operations, information security, and cloud infrastructure management.
- Assisting the OEM in big data analytics to optimize product experiences.
4. Data Storage and Third-Party Services
- Cloud Infrastructure: The data for this Service is hosted on third-party cloud platforms, which may include Google Cloud Platform (GCP), Amazon Web Services (AWS), and Microsoft Azure.
- Data Transfer: Due to the nature of cloud infrastructure, your data may be transferred to and stored in different countries. We implement industry-standard security measures to protect your data during such transfers.
5. Data Sharing
Unless instructed by the OEM or required by law, Noetiq will not independently share your data with unrelated third parties. Your data may be provided to:
- Your OEM: As the Data Controller, the OEM has the right to access full data records.
- Sub-processors: Third-party service providers (e.g., cloud service providers, SMS gateway providers) strictly for the purpose of assisting us in providing technical services.
6. Exercising Your Rights
As Noetiq acts as the Data Processor, if you wish to exercise your data rights (such as access, correction, deletion, or withdrawal of consent), please contact your OEM (the Data Controller) directly. Upon receiving instructions from the OEM, we will fully cooperate to assist in executing your request.
隱私權政策
生效日期：2025年01月10日
本隱私權政策說明 Noetiq Inc. (薩摩亞商諾諦股份有限公司)（以下簡稱「我們」或「本公司」）如何以資料處理者 (Data Processor) 的身分，代表您的車輛製造商/服務提供商（以下簡稱「OEM」或「資料控制者」）處理您的個人資料。
藉由使用我們技術支援的網站、行動應用程式（「App」）及車聯網服務（統稱「本服務」），即表示您同意我們將根據 OEM 的指示及本政策來處理您的資料。關於您的資料如何被蒐集與使用的完整規範，請優先參閱您與 OEM 簽署的隱私權政策。
1. 角色定義
- 資料控制者 (Data Controller)：您購買車輛的車輛製造商或經銷商。OEM 決定資料蒐集的目的、範圍與方式。
- 資料處理者 (Data Processor)：Noetiq。我們受 OEM 委託，提供底層車聯網平台技術、雲端運算及 App 營運，完全基於 OEM 的指示處理相關資料。
2. 我們處理的資料類別
為執行 OEM 委託的服務，我們可能處理以下類別的資料。具體資料項目取決於您與 OEM 之間的協議：
2.1 帳號與身分資料
用於建立帳號與身分驗證的資訊（例如：姓名、聯絡方式、帳號憑證）。如果您透過 Google 或 Line 等第三方平台登入 (SSO)，我們將處理這些平台授權的唯一識別碼與基本個人資料。
2.2 車輛與車載資訊
- 車輛識別資訊：用於識別特定車輛的唯一代碼（如車身號碼 VIN）與配置詳細資訊。
- 車輛狀態資訊：反映車輛即時運作狀態、硬體健康狀況及相關感測器讀數的資料。
- 駕駛行為資料：車輛運作期間產生的動態資料，包含里程、行程統計與駕駛模式。
- 位置資訊：車輛的地理位置資料及地理圍籬進出紀錄。
2.3 裝置與應用程式資料
關於您使用的行動裝置（例如：型號、作業系統版本）、App 操作紀錄與技術日誌的資訊。
3. 資料處理目的
我們嚴格在 OEM 授權的範圍內處理您的資料。主要目的包含：
- 提供車聯網功能（例如：透過 App 遠端控制車輛、檢查車輛狀態）。
- 協助 OEM 提供客戶服務與技術支援（Noetiq 服務代理）。
- 維持系統運作、資訊安全與雲端基礎設施管理。
- 協助 OEM 進行大數據分析，以優化產品體驗。
4. 資料儲存與第三方服務
- 雲端基礎設施：本服務的資料託管於第三方雲端平台，可能包含 Google Cloud Platform (GCP)、Amazon Web Services (AWS) 與 Microsoft Azure。
- 資料傳輸：基於雲端基礎設施的特性，您的資料可能會被傳輸並儲存至不同國家。我們採取業界標準的安全措施來保護傳輸過程中的資料安全。
5. 資料分享
除非獲得 OEM 指示或法律要求，否則 Noetiq 不會主動將您的資料分享給無關的第三方。您的資料可能會提供給：
- 您的 OEM：身為資料控制者，OEM 有權存取完整的資料紀錄。
- 次處理者 (Sub-processors)：協助我們提供技術服務的第三方服務提供商（例如：雲端服務提供商、簡訊發送服務商），僅限於提供服務之目的。
6. 行使您的權利
由於 Noetiq 扮演資料處理者的角色，若您希望行使您的資料權利（例如：存取、更正、刪除或撤回同意），請直接聯絡您的 OEM（資料控制者）。收到 OEM 的指示後，我們將全力配合協助執行您的請求。